Shopify SMS: How SMS accelerates eCommerce performance on Shopify

The global pandemic forced brick-and-mortar storefronts around the world to pivot operations. Many retail businesses had to close their doors and open online boutiques to accommodate COVID-19 restrictions.

While Shopify was already a leading eCommerce platform, the pandemic showed how important it is for businesses to have a digital presence. By integrating robust SMS messaging, SMSGlobal's Shopify solution enhances business communications.

Shopify has revolutionised eCommerce, making it easy to build and open your own online store. With the added power and reach of SMS, you can set your business up for success.


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What is Shopify?

Shopify offers a convenient platform for independent brands to set up an online store and sell their products. It facilitates the backend processes that go along with eCommerce and online purchases. Streamline supply chain management for your online business with Shopify.

Did you know that 97% of shoppers have backed out of a purchase because it was inconvenient to them? Shopify isn't only convenient for business owners but also for your customers.

With automation workflows and access to communication solutions, like SMS for Shopify, you won't need to worry about all the little things. Instead, you can focus on what truly matters for your business.

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How does SMS improve your Shopify solution?

Automate SMS workflows to increase efficiency, fuel growth, and streamline communication. With unprecedented reach, eCommerce SMS cuts through the noise better than any other digital channel.

The average email open rate is a mere 21%. Whereas text messages yield a 98% open rate. Ensure your eCommerce communications are read—not overlooked—by integrating SMS with SMSGlobal's Shopify solution.

SMSGlobal for Shopify integration with Zapier lets you seamlessly guide your customers through the onboarding process, update support ticketing procedures, send timely notifications, and more. Amplify and strengthen operations with an SMS integration that fosters automated and customisable Zapier workflows.

Benefits of SMS for Shopify

Send SMS for transactional messages, customer communication and business updates. Automate and trigger text messaging workflows when a Shopify event occurs.

  • Welcome text messages
  • Order confirmations
  • Delivery updates
  • Support queries and tickets
  • SMS reminders
  • New accounts, contacts and subscribers

How to use SMS for Shopify with Zapier

Power-up communications with the simple SMSGlobal Shopify integration powered by Zapier. Add SMS functionality to enhance Shopify eCommerce processes. With Zapier, connect SMSGlobal SMS to thousands of applications just like Shopify.

SMSGlobal's Shopify solution powered by Zapier allows users to implement:

  • Ready-to-use SMS + Shopify workflow templates
  • Create unique SMS + Shopify workflow templates

Built for efficient and practical processes, Zapier is laughably easy to use with Zaps. Made up of triggers and actions, Zaps use the simple workflow of "When this happens, automatically do this".

A trigger is an event that ignites a Zap. And an action is an event that a Zap makes happen, generally as a response to a trigger. Instant and direct, SMS Zaps for Shopify make automating relevant communication along the customer journey a breeze.

Related article: Automate SMS workflows with thousands of applications on Zapier

SMSGlobal SMS + Shopify templates