Reliable service and infrastructure

Our mission is to develop and deliver secure, functional, and high-performing services. In line with our ongoing commitment to excellence, SMSGlobal is pleased to notify our customers that we are updating our infrastructure. Overall, these updates guarantee greater security, service efficiency, and more powerful connectivity.

Reliable service and infrastructure

TLS Update for SMSGlobal API Services

From the 31st of August, 2021, SMSGlobal’s API services will be updated to TLS 1.2 and 1.3.

TLS v1.0 and 1.1 will be deprecated, so all connections with these versions will no longer work.

All APIs using the domain api.smsglobal.com will be affected. To avoid disruption in connectivity, customers must ensure their applications are updated to TLS 1.2 and 1.3.

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New end-points for legacy API users

The latest update to be rolled out includes updating our legacy API end-points. All SMSGlobal customers currently using the legacy API end-points will need to migrate to api.smsglobal.com.

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TLS Upgrade

From the 25th of February, SMSGlobal will no longer have TLS 1.0 and 1.1 as default protocols. To maintain the highest level of security and protect your data, TLS 1.2 will be the new default for all HTTPS connections.

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IP Address Update

As part of SMSGlobal’s new developments, we will be updating all integrations and APIs to new IP addresses. Avoid disruptions to your service by ensuring your firewall is updated with the new IP addresses. To ensure a seamless transition and minimal disruptions, you will receive reminders from SMSGlobal leading up to the official IP address transfer date.

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Delivering efficiency

SMSGlobal specialists are dedicated to providing robust and efficient communication solutions for your business. By ensuring our tech-stacks are state of the art, we cement ourselves as a trusted leader in business messaging.