Building personal relationships with customers is essential for every business. Now, with SMSGlobal’s WhatsApp Business API, you can connect with customers directly through the premium OTT messaging app. Facilitating a unique customer experience is seamless with a verified business account, registered number, and pre-approved messaging templates.

This User Guideline provides the following information:

  • - Introduction to SMSGlobal’s WhatsApp Business API
  • - Features of WhatsApp Business Account
  • - Business Use cases
    • - Use Case Restrictions
  • - WhatsApp Pricing Model
    • - Monthly Active Users (MAU)
  • - WhatsApp Templates
    • - The 24-hour Customer Care Window

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