Tag: net-promoter-score

How to measure Customer Loyalty using SMS
How to measure Customer Loyalty using SMS

In today's trust economy, it's easy to judge a brand based on online reviews and consumer experiences. Star ratings and customer accounts can be the d[...]

How to calculate your Net Promoter Score in minutes using Two-Way SMS
How to calculate your Net Promoter Score in minutes using Two-Way SMS

Customers are the lifeblood of your business. And while it’s obvious that you have to acquire new customers to achieve growth, keeping existing custom[...]