eBook: Use cases: Two-way SMS for business

Discover innovative ways to implement SMS for business with two-way texting. Usually, P2P or Person-To-Person messaging refers to conversational texts that go back and forth between two people, but can also be utilised in business messaging such as support inquiries and brokered messages with delivery or rideshare drivers. These are just a few examples of simple yet sophisticated two-way communication solutions.

This eBook includes the following topics:

  • - Text in feedback
  • - Net Promoter Score (NPS)
  • - Brokering communications
  • - SMS support
  • - Appointment confirmations
  • - Update requests
  • - Delivery tracking