eCommerce SMS

High impact eCommerce text messaging templates & examples

eCommerce Text Messaging

Build loyal customer relationships with the reliability of SMS

Scale up your eCommerce Platform (Shopify, Klaviyo or WooCommerce) with our enterprise web SMS gateway. Automate text message updates to optimise your eCommerce operations and streamline processes for maximum efficiency. Promote sales and online events with intuitive SMS marketing.

Integrate SMS to Enhance Online Business

Streamline business operations with an enterprise SMS gateway

eCommerce SMS is a cost-effective and secure solution to enhance business communications. Improve the online customer experience and reduce abandoned shopping carts with automated text messaging. Keep contacts up to date with the latest promotions and deals with SMS marketing.

eCommerce Order Update SMS Template

Text Message Gateway for eCommerce

Supercharge your eCommerce platform with the power of SMS

Implement business text messaging for simple yet powerful eCommerce communications. Speak to our SMS Specialists to get started on your SMS journey today.

SMS Marketing for eCommerce Promotions

Empower your business with attention-grabbing text marketing

Reach your audience with the most engaging marketing channel available at your fingertips. SMS is highly personalised, capable of capturing attention and building loyalty with your customers. Optimise your marketing strategy with SMS for eCommerce.

  • Check Schedule and stagger bulk SMS campaigns
  • Check Brand your texts with a dedicated number or Sender ID
  • Check Enable two-way SMS for support services
  • Check Automatic opt-in and opt-out manager
  • Check Upload and segment contact lists
eCommerce Marketing Promo Text Example
Click-and-Collect Alerts and Order Updates

Keep customers updated with efficient text message notifications

Ensure your buyers don’t miss a beat! Notify customers of order confirmations, abandoned shopping carts and delivery status with automated SMS. Push alerts whenever there is an update or delay along the supply chain to keep consumers informed.

  • Check eCommerce account verification with SMS OTP API
  • Check Order confirmation and dispatch
  • Check Delivery status alerts
  • Check Update customers of real-time changes
  • Check Click-and-Collect notifications
Order Delivery Update SMS Template
Personalised eCommerce Text Messaging and SMS Automation

Seamless mass communication with a personalised touch

Create intuitive workflows that trigger SMS whenever a buyer completes a specific action. Use unique and relatable text message templates for a customised Customer Experience (CX). Build meaningful relationships with consumers by tailoring content specific to their behaviour.

  • Check Send personalised SMS en masse with Merge Send
  • Check Set up SMS keyword triggers and replies
  • Check Create simple and advanced automation workflows
  • Check Generate time-sensitive passcodes for 2FA
  • Check Track and report SMS campaign success
Abandoned Cart Reminder SMS Template
Text Message Examples for eCommerce

Send now with tried-and-tested eCommerce text message templates

Utilise text message communications across a variety of departments within eCommerce. SMS directly with customers to keep them informed of orders and deliveries, as well as sales and promotions. Easily monitor logistics, stock levels and supply chain management, all with our text message gateway.

Feedback SMS for support

Hello, you recently opened a support ticket with us. Help us improve by filling out this survey - {*Link*}
Cheers, {*Name*} at {*Company*}

Delivery text message

Your delivery has been completed. Thank you for using {*Company*}.

Sales discount SMS

WINTER SALE: Enjoy 20% off all winter garments online now! T&Cs apply. Reply STOP to opt-out.

Abandoned cart SMS template

Hi {*Name*}, did you forget something? You still have items in your cart. Visit {*Link*} to continue shopping with {*Company*} - see you soon!

Customer feedback text message

Hi {*Name*}, thanks for your inquiry. Please fill out this survey to let us know how we did: {*Link*}. Thanks, {*Name*} at {*Company*}

Loyalty text message

Hi {*Name*}, you’ve earned {*Sum*} points with our rewards program! Enjoy a free gift with your next purchase, on us. Thanks, {*Company*}

Text message about package delivery

Hi {*Name*}, your package is expected to arrive on {*Date*}.
Reply 1, 2 or 3:
1. I will be home to collect
2. If no one is home, leave in safe place
3. Collect from post office

Service review SMS

REVIEW US! Have your say and help us improve our services. Review {*Company*} at {*Link*}, and enjoy a free gift from us to say thank you! T&Cs apply.

Text message coupon

Hi {*Name*}, it’s your 1 year anniversary with our rewards program! Spend over $150 and get $35 back. Use code {*CODE*}, available for a limited time. To opt-out: {*Link*}

Abandoned cart text message

Hey {*Name*}, we noticed you still have items in your cart. Complete your order with 10% off using code {*CODE*}. Head to {*Link*} to checkout now!

Delivery SMS alert

Hi {*Name*}, your order ({*Order no.*}) has been dispatched. Track delivery here: {*Link*}

SMS promo code

FREE GIFT: it’s our 1st birthday and we want to celebrate with you! Enjoy a free gift with {*CODE*} when you shop at {*Link*}
Thanks, {*Company*}
Reply STOP to opt-out.

SMS Integrations for eCommerce

Scalable SMS solutions for your eCommerce software

Shopify SMS integration
Magento Magento 2 SMS Integration
Marketo SMS integration Marketo SMS solutions
Bigcommerce SMS for BigCommerce
SMS Zapier integration
High Throughput and Cost-Effective eCommerce SMS

SMSGlobal’s premium customer service available 24/7 365

Feel secure in your choice—SMSGlobal is trusted by 400k+ customers worldwide. Our SMS for eCommerce solutions continue to grow, with a focus on high-quality service across the board at competitive prices. Only pay for the SMS you send!

High throughput High throughput with 99.99% up-time

Reach your audience instantly with our robust bulk SMS gateway. Enjoy premium text message routing and 99.99% up-time so you can send your message at the perfect moment.

24/7 support Round the clock customer service

We are available to assist you whenever you need us, wherever. Reach out to our Customer Success team with your query for high-end service in a timely manner. 24/7 all year round.

Wholesale SMS pricing Affordable business rates for SMS

Look no further; we have the perfect cost-efficient SMS solution for you. Talk to one of our SMS specialists to discuss your business text messaging requirements and our competitive rates.