eCommerce Text Messaging
Build loyal customer relationships with the reliability of SMS
Scale up your eCommerce Platform (Shopify, Klaviyo or WooCommerce) with our enterprise web SMS gateway. Automate text message updates to optimise your eCommerce operations and streamline processes for maximum efficiency. Promote sales and online events with intuitive SMS marketing.
Integrate SMS to Enhance Online Business
Streamline business operations with an enterprise SMS gateway
eCommerce SMS is a cost-effective and secure solution to enhance business communications. Improve the online customer experience and reduce abandoned shopping carts with automated text messaging. Keep contacts up to date with the latest promotions and deals with SMS marketing.
Text Message Gateway for eCommerce
Supercharge your eCommerce platform with the power of SMS
Implement business text messaging for simple yet powerful eCommerce communications. Speak to our SMS Specialists to get started on your SMS journey today.
SMS Marketing for eCommerce Promotions
Empower your business with attention-grabbing text marketing
Reach your audience with the most engaging marketing channel available at your fingertips. SMS is highly personalised, capable of capturing attention and building loyalty with your customers. Optimise your marketing strategy with SMS for eCommerce.
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Schedule and stagger bulk SMS campaigns -
Brand your texts with a dedicated number or Sender ID
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Enable two-way SMS for support services
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Automatic opt-in and opt-out manager
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Upload and segment contact lists
Click-and-Collect Alerts and Order Updates
Keep customers updated with efficient text message notifications
Ensure your buyers don’t miss a beat! Notify customers of order confirmations, abandoned shopping carts and delivery status with automated SMS. Push alerts whenever there is an update or delay along the supply chain to keep consumers informed.
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eCommerce account verification with SMS OTP API
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Order confirmation and dispatch
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Delivery status alerts
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Update customers of real-time changes
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Click-and-Collect notifications
Personalised eCommerce Text Messaging and SMS Automation
Seamless mass communication with a personalised touch
Create intuitive workflows that trigger SMS whenever a buyer completes a specific action. Use unique and relatable text message templates for a customised Customer Experience (CX). Build meaningful relationships with consumers by tailoring content specific to their behaviour.
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Send personalised SMS en masse with Merge Send
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Set up SMS keyword triggers and replies
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Create simple and advanced automation workflows
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Generate time-sensitive passcodes for 2FA
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Track and report SMS campaign success
Text Message Examples for eCommerce
Send now with tried-and-tested eCommerce text message templates
Utilise text message communications across a variety of departments within eCommerce. SMS directly with customers to keep them informed of orders and deliveries, as well as sales and promotions. Easily monitor logistics, stock levels and supply chain management, all with our text message gateway.
Hello, you recently opened a support ticket with us. Help us improve by filling out this survey - {*Link*} Cheers, {*Name*} at {*Company*}
Your delivery has been completed. Thank you for using {*Company*}.
WINTER SALE: Enjoy 20% off all winter garments online now! T&Cs apply. Reply STOP to opt-out.
Hi {*Name*}, did you forget something? You still have items in your cart. Visit {*Link*} to continue shopping with {*Company*} - see you soon!
Hi {*Name*}, thanks for your inquiry. Please fill out this survey to let us know how we did: {*Link*}. Thanks, {*Name*} at {*Company*}
Hi {*Name*}, you’ve earned {*Sum*} points with our rewards program! Enjoy a free gift with your next purchase, on us. Thanks, {*Company*}
Hi {*Name*}, your package is expected to arrive on {*Date*}. Reply 1, 2 or 3: 1. I will be home to collect 2. If no one is home, leave in safe place 3. Collect from post office
REVIEW US! Have your say and help us improve our services. Review {*Company*} at {*Link*}, and enjoy a free gift from us to say thank you! T&Cs apply.
Hi {*Name*}, it’s your 1 year anniversary with our rewards program! Spend over $150 and get $35 back. Use code {*CODE*}, available for a limited time. To opt-out: {*Link*}
Hey {*Name*}, we noticed you still have items in your cart. Complete your order with 10% off using code {*CODE*}. Head to {*Link*} to checkout now!
Hi {*Name*}, your order ({*Order no.*}) has been dispatched. Track delivery here: {*Link*}
FREE GIFT: it’s our 1st birthday and we want to celebrate with you! Enjoy a free gift with {*CODE*} when you shop at {*Link*} Thanks, {*Company*} Reply STOP to opt-out.
SMS Integrations for eCommerce
Scalable SMS solutions for your eCommerce software
Shopify SMS integration
Magento 2 SMS Integration
Marketo SMS solutions
SMS for BigCommerce
SMS Zapier integration
