Trusted by the world’s largest brands…
Our focus centers around security, performance and reliability. For the past decade, SMSGlobal has partnered with organisations all over the globe to develop innovative mobile messaging solutions that drive revenue growth and deliver outstanding results for our Enterprise clients.
Our commitment to providing first class products and services is reflected in global reach, industry-leading service level agreements, and dedication to ensuring our technology is used to place clients at the forefront of their fields.
With direct connections to multiple mobile carriers around the world, our proprietary carrier-grade SMS Gateway offers unsurpassed service quality and security to our Enterprise clients and partners. Over 98% of the world’s mobile networks are accessible via the SMSGlobal gateway, allowing you to consolidate all your global messaging requirements with one vendor.
Benefit from SMSGlobal’s direct relationships with global mobile carriers around the world, backed by our geographically distributed infrastructure and industry leading web messaging platforms.
Flexible & Scalable
SMSGlobal’s intelligent SMS routing system provides a powerful messaging architecture that is scalable to thousands of messages per second, instantly meeting the evolving needs of your messaging requirements.
We understand that every client is unique. Our industry experience and skilled staff will ensure a seamless integration into your existing infrastructure and the delivery of messaging projects on time and within budget.
Quality to the Core
Benefit from real-time reporting, allowing you to track your message from inception to the handset. Should you encounter any difficulties, our 24/7 hotline and dedicated account managers are on-hand to troubleshoot.
Peace of Mind
Trust SMSGlobal to share expertise & advice from the earliest stages of planning through to the implementation & delivery of your project. Once your solutions are up and running, technical assistance is always on-hand.
Rely on SMSGlobal’s round the clock monitoring of connectivity to carriers, with message throughput and delivery performance tracked by a proprietary routing system that responds dynamically to any delivery issues.
Built for Enterprise
Your Command & Control Centre
SMSGlobal’s Enterprise product suite offers large organisations the ability to seamlessly roll-out new mobile messaging solutions to their global customer base, and flexibly scale these upwards as demand grows. Our Enterprise customers will have access to a number of advanced web interface design features, customised to suit your business environment.
- Advanced Messaging Interface
- Advanced Cost-Centre / Department Reporting
- Seamless Application Integration
- Campaign Management Tools
- Enterprise Level User Management
- Dedicated Opt-Out / Spam Compliance Tools.
- Exportable Heat-Map Reporting
Find out more about our Web Messaging Platform.
And that just scratches the surface.
Other features include…
With the power of SMS at your fingertips, communicate directly and cost-effectively with employees and customers around the world.
One of the primary advantages of partnering with SMSGlobal is our powerful and flexible integration options, enabling your business to integrate mobile messaging seamlessly into its day-to-day operations. API’s give our Enterprise customers the capacity to integrate SMS into all facets of their business – applications, websites, intranets, CRM’s, ERP’s and other corporate software – providing a real-time messaging capability in existing corporate applications.
Our team of mobile messaging specialists have years of experience integrating complex messaging requirements into existing corporate ecosystems. The development team will consult with you to understand your needs and tailor a solution, using a secure web interface connected to your existing systems.
A robust system architecture and specialist network technicians ensure the SMSGlobal network is always operating at peak efficiency. Our team of dedicated account managers and support staff are on standby to ensure our system continues to service the evolving needs of your business.
Dedicated Global Support
Regular and consistent communication is essential to any successful business relationship. Our dedicated support technicians build a relationship with an account that allows them to fully assist clients with issues relating to bespoke platforms, custom API’s and custom message routing, in order to ensure our clients have all the support they need for their messaging requirements. That’s why we assign each of our Enterprise level clients a personal account manager, to ensure we provide them with a high level of personal service, designed to meet and exceed their business requirements.
Never feel like you’re in the dark. Benefit from our range of support functions, depending on your level of requirement:
Dedicated Account Managers
Specialists dedicated specifically to your organisation, able to fielding any of your support queries or needs.
Customer Care Account Team
Contact us from anywhere in the world & speak with one of our friendly support team members who are eager to help.
MXT Video Academy
Tutorial videos guiding you step-by-step to set up, get sending & manage API connections within your MXT account.
Giving you comprehensive information about our platform and how to make the most out of it.
Robust System Architecture
SMSGlobal employs a distributed architecture with no single point of failure, backed by 99.99% service availability SLA’s, allowing you to meet your most mission-critical application requirements.
The architecture’s real-time design delivers consistent millisecond response latency with the ability to service tens of thousands of transactions per second. Multiple load balancing, coupled with the ability to add nodes to a running cluster with zero downtime enables almost unlimited scalability to handle your most unpredictable workloads.
The benefits of SMSGlobal have been realised in the most demanding environments, across a diverse range of industry verticals.
Performance You Can Trust
Your privacy and security are paramount, that’s why we ensure a scrupulous focus on network monitoring and security, coupled with continuously delivering reliable and high-throughput performance.
SMSGlobal employs 24/7 monitoring of connectivity to carriers, including real-time throughput monitoring. Any issues relating to route performance are detected as they occur, and switched within a fraction of a second to ensure no downtime occurs for our clients.
Business Continuity & Disaster Control
Redundancy and disaster recovery capabilities are paramount to allow SMSGlobal to offer 99.9% service availability SLAs. SMSGlobal conducts planned annual testing of the Business Continuity and Disaster Recovery Plans in all business critical systems which may directly or indirectly impact any client.
PCI DSS Compliance
As a SMS gateway to many trusted financial institutions around the world, SMSGlobal is subject to standards imposed on the industry by major card issuers such as Visa and MasterCard. SMSGlobal is externally audited regularly to ensure PCI DSS Compliance.
Using multiple layers of Access Control to positively identify a staff member, SMSGlobal only allows users access to core areas of your account if they have a genuine business requirement and are authorised as part of their position responsibilities.